Refund Policy for La Rima Medical, LLC
Last Updated: September 20, 2023
Thank you for choosing La Rima Medical, LLC for your healthcare needs. This Refund Policy outlines our procedures for refunds in relation to our Weight Loss Program, Skin Rejuvenation, and Regenerative Medicine services.
- Refund Eligibility
Refunds may be eligible under the following circumstances:
- Cancelled Appointments:
If you need to cancel your appointment for any reason, we require a minimum of 24 hours’ notice. Refunds for cancelled appointments will be processed in accordance with the terms outlined below.
- Service Discontinuation:
If we are unable to provide the service(s) you have paid for due to unforeseen circumstances, we will issue a refund for the amount paid for the unavailable service(s).
- Overpayments:
In the event of an accidental overpayment, we will refund the excess amount promptly.
- Refund Process
To request a refund, please contact our office by phone or email using the contact information provided in Section 4. Your refund request must include the following details:
- Your full name and contact information.
- Date of the transaction.
- Reason for the refund request.
- Proof of payment (e.g., receipt or transaction ID).
Once we receive your refund request and the necessary information, we will review it and notify you of the approval or rejection of your refund.
- Refund Timeline
Refunds, when approved, will be processed within a reasonable timeframe. The specific timeframe for receiving your refund may vary depending on the payment method and financial institution. We will make our best effort to process refunds promptly.
- Contact Us
If you have any questions or need to request a refund, please contact us at:
La Rima Medical, LLC
1844 San Miguel Drive Suite 204
Walnut Creek, CA 94596
Email: info@larimamedical.com
Phone: (925) 300-9741
- Modification of this Refund Policy
We reserve the right to modify or update this Refund Policy at any time. Any changes will be posted on our website, and the date of the last update will be revised accordingly. It is your responsibility to review this policy periodically to stay informed about any updates or changes.
By using our services, you agree to the terms and conditions outlined in this Refund Policy. Please contact us if you have any questions or concerns regarding refunds or our refund policy.